Below is an overview of how to submit a warranty claim. Unless otherwise noted in the warranty description for your particular Dayco product, if your part failure occurs during the warranty period, please follow the below steps:
How to File a Warranty Claim
- Box all Dayco parts that are part of the claim
- Include the UPC panel from the Dayco packaging
- Include proof of purchase for parts and or service
- Add mileage and date noted at installation
- Description of failure
Where to Send:
Dayco Incorporated
Attn: Claims Dept.
1380 Rankin St.
Troy, MI 48083 Contact 800-848-7902 with any questions
Troy, MI 48083 Contact 800-848-7902 with any questions
*Note, if filing a claim for a powersports belt, please follow the instructions at the Powersports Warranty Policy.
What Happens Next:
REVIEW PROCESS:
Upon receipt, Dayco quality control personnel will inspect the parts to determine if failure is due to a possible manufacturing error.
RESOLUTION:
If it is determined by Dayco that its part is defective and was properly installed on the vehicle other than those used for commercial or racing, will cover at its option, the repair or replacement of any product.
Full Warranty Terms & Conditions:
Dayco makes no other warranty, express or implied, whether of merchantability or fitness for any particular purpose or use, or on any parts or labor furnished during the sale, delivery or servicing of the products. In no event shall Dayco be liable to buyer for any special, indirect, incidental or consequential damages or for any charges or expenses incurred without Dayco’s written consent. Each specific warranty is in lieu of all other warranties, expressed or implied, and all other obligations or liabilities on the part of Dayco Incorporated/Dayco Canada Corp. In no event shall Dayco’s liability under any claim made by the buyer exceed the purchase price of the products.