Senior Accounts Receivable Specialist

Dayco Products LLC

Full Time
USA - Troy, MI
Publicado hace 4 semanas

Dayco has an exciting job opportunity for you to work as a Senior Accounts Receivable Specialist in Troy, MI. The Senior Accounts Receivable Specialist will work out of Dayco’s global headquarters and support the Aftermarket and OE groups and is responsible for timely and accurate collections and discrepancy resolution of assigned customer accounts from application of cash payments through discrepancy resolution and collection of unpaid items. In addition, the position is responsible for training in position (both cross training, new implementations and acquisitions) and participates in all enhancements and system testing. The position provides information to Audit firm’s four yearly test requests. The ongoing nature of the Senior Accounts Receivable Specialist function defines this position as sensitive to business unit income, cash flow, and profits thereby classifying this position as financially intensive. The position works closely with the Sales, Finance and the Plants as needed. This role is responsible for professional communication to Aftermarket customers on a regular basis.

Key Responsibilities:

  • Works with confidential customer information such as customer payment history and product pricing, return checks, statements and corporate cash flow through lock boxes.
  • Understands the different payment practices of each customer.
  • Learns the procedures to route and resolve discrepancies at the plant level.
  • Understands the company policies toward cash application, deduction resolution and collections.
  • Understands and uses of system for queries and journal entries.
  • Applies cash payments received from our lockbox daily using the AS400 systems and knowledge of specific customer remittance reference information.
  • Determines the source of the remittance detail based on each customer’s delivery method.
  • Determines reasons for payment differences by using problem solving skills, knowledge of each specific customer, and customer contact.
  • Analyzes and research’s customer deductions daily. Determines the resolution path based on the type of deduction.
  • Contacts customer for supporting documents if necessary.
  • Responsible that all credit memos are issued timely.
  • Contacts plants and customer service for adjustment approval.
  • Works with Sales to correct pricing errors.
  • Follows up with all above for timely adjustment decisions.
  • Contacts customer to reimburse denied deductions using appropriate collection techniques.
  • Notifies management of significant deduction activity.
  • Compile aging report with the status of past due balances to send to sales and finance management.
  • Identifies unpaid past due invoices on assigned accounts and make direct customer contact to collect while maintaining goodwill.
  • Preparation of supporting documents for AFM AR reserves: Returns (12.060); Defects (12.062); Customer deductions (12.063); Fines (12.063.001); Customer Support (12.070); and Customer Lifts (12.078)
  • Administration of factored accounts. Obtaining approval of factored offer and collection of factored past dues.
  • Contacts bank representative to resolve lockbox problems. Participates with Dayco and the bank in process improvement initiatives concerning customer deposit activities.
  • Takes lead role in discrepancy resolution training and representation at meetings concerning software and procedures.
  • Analyzes and research’s customer deductions and overpayments timely.
  • Emails/Uploads invoices as per customer and pricing per Sales monthly.
  • Creates manual invoices as directed.
  • Meets all external and internal customer requests timely.
  • Handles confidential information in regards to customer charges. Exposure to internal and external confidential information (i.e. sales and finance).
  • Works with confidential customer information such as customer payment history and product pricing, return checks, statements and corporate cash flow through lock boxes.
  • Complete analysis for new customer accounts (running a D&B report), checking credit references, recommending the credit limit, payment terms and submitting it to controller to approve the credit limit and payment terms.

Required Qualifications:

Five years automotive OEM (production supplier) and/or Aftermarket collection and discrepancy resolution experience. Completion of at least one course or equivalent experience in basic accounting.
Aftermarket experience in A/R is strongly preferred for this role.
Requires a basic knowledge of OEM & Aftermarket accounting, including relationship of debits and credits.
Prefer previous experience with an AS400 platform system.

About Dayco

Dayco is a global leader in essential engine products, drive systems, and services for automobiles, trucks, construction, agriculture, and industrial machinery. You may know our products, systems, and services from the cars you have driven, the heavy equipment on construction sites, or the machinery in your plant. We improve how the world moves by creating products, systems, and relationships that endure. For more than a century, Dayco has overcome challenges, emerging stronger and smarter at every turn. Join us and your determination to succeed, no matter the odds, will keep your career moving forward.

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