Dayco at a glance: leader in the research, design, manufacture and distribution of essential engine drive systems and aftermarket services for automotive.
Our Key numbers: 110 years of experience, 40 locations in 21 countries, solid financial background, a clear direction into the future. These are the keys for our global success.
The Customer Process data analyst should perform the Customer analysis, design and implement reporting as requested, integrating with all Aftermarket functions
Analyze business and commercial data to get the insights your business requires • Perform and support data cleansing where needed by implementing method and process. • Support in the definition of reports and KPIs on data such as: Customer Orders, Back Orders, Budget, Customer Forecast and Customer Satisfaction. • Maintain an open line of communication with internal teams by promptly responding to email inquiries and providing updates • Work on “special” projects.
Educational Experience: Bachelor’s Degree Master’s Degree . BA or BS Supply Chain Management or related field preferred;
Minimum of Years of Experience: 1-3 years data analyst, Automotive Aftermarket experience considered a strong asset, Customer/Logistic experience considered a strong asset
Required PC Skills: Office,
Required Technical Skills: ERP system experience, Intermediate to Advanced Excel skills (V or X-lookups/Pivot-Tables/data analysis), Access is a plus
Additional Job Specifications and required behaviors:
· Broad knowledge of Supply Chain
· Data analysis methodologies
· Excellent attention-to-detail to maintain 100% accuracy on various parameters and reports
· Highly organized with ability to prioritize and re-prioritize tasks in a fast-paced environment
· Excellent communication, negotiation, and problem-solving skills
· Ability to work professionally with internal teams at various levels and comfortable with decision-making
· Adaptable to change
We offer a permanent and full-time contract, a dynamic and fast growing business, a lean organization where you have the chance to be visible and appreciated by the top management, company financial health, a global approach to people management, smart working.