Application Engineer

Full Time
USA - Troy, MI
Posted 1 week ago

The Application Engineer is accountable for creating and maintaining a positive impression of Dayco to its customer, which is necessary to maintain existing and capture new business.  This requires constant contact with the customer including a significant amount of time on-site at customer locations.  The incumbent   must be very sensitive to customer needs and communicate them internally to ensure Dayco maintains a competitive position in this market.  There is no continuous improvement without acceptance from the ultimate customer and this is the incumbent’s responsibility.  The incumbent   must also participate in efforts to improve Dayco’s Project management and other processes as well as to improve Dayco’s understanding of FEAD systems and system/product interaction through feedback from the customer and the field.  The incumbent must prioritize customer requests internally and with the customer to properly utilize resources available. 

 

1.       Interface with the Customer to define design requirements in order to evaluate system acceptability and ensure integrity in the system design.  (Tools:  Regular written and oral communication, analysis request input form, test request form, Project Scope and Deliverables).
2.       Develop system specific FMEAs and related verification plan for assigned projects.
3.       Conduct simple FEAD analysis to determine system acceptability.
4.       Serve as the primary liaison between the customer and all functions within Dayco to properly communicate requests.  (Tools:  Regular written and oral communication, analysis request input form, test request form, Project Scope and Deliverables).
5.       Coordinate APQP activities with Dayco cross-functional teams for customer platforms.  (Tools:  APQP Intranet forum, TGR/TGW, Project Timeline, Concept Review & Sign-off, Design review and sign-off (with customer), prototype verification review, PPAP review and sign-off document (with customer), project status review document).
6.       Communicates key product characteristics to internal/external customers/suppliers.  (Tools:  Regular written and oral communication, Project Scope and Deliverables).
7.       Coordinates systems validation tests to ensure needed information is gathered in a timely fashion.  (Tools:  Regular written and oral communication, Test Request Form).
8.       Order prototype components through the Sales Administrators (Prototype request form, Tensioner build sheet).
9.       Keeps the external customer apprised of Dayco’s latest continuous improvement and product enhancement activities.  (Tools:  Regular written and oral communication, Presentations).
10.   Identifies future product needs to maintain or grow Dayco’s position in the marketplace.  (Tools:  Regular written and oral communication, Project Scope and Deliverables).
11.   Identifies system and component cost reduction opportunities.  (Tools:  VA/VE, Regular written and oral communication, Project Scope and Deliverables).
12.   Builds a strong relationship with the external customer.  (Tools:  Regular written and oral communication, social activities).
13.   Works with Account Manager to establish selling prices as well as present price justification and price negotiation with customer.  (Tools:  PQ Requests, Presentations).
14.   Gains the appropriate knowledge/training in customer systems in order to interface effectively.
15.   Participates regularly in System Engineering Team meetings to communicate technology trends, new engineering opportunities, new failure modes/causes, product performance, etc.  (Tools:  Regular written and oral communication, warranty analysis, customer complaints, Presentations).
  1. Participates in efforts towards improved understanding of our product’s capabilities in the system through feedback from the field, FMEAs and internal testing.

 

Knowledge & Experience

Bachelor of Science Degree in Mechanical Engineering

Minimum of five (5) years of industry experience

Preferably with at least three (3) years of experience with products and/or working with heavy duty on or off highway vehicle manufacturers

Must have excellent organization and time management skills

Must have a high level of knowledge of APQP

Job Features

Job CategoryEngineering

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